Refund and Returns Policy

At Shaykriti.com, we strive to ensure customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return Policy
   a. Eligibility for Returns
   Items must be returned within 3 days of the delivery date.
   Items must be unused, in the original packaging, and in the same condition as when received.
   Proof of purchase (e.g., receipt or order confirmation) is required.
   b. Non-Returnable Items
   The following items are not eligible for return:
   Personalized or customized products.
   Items marked as final sale.

2. Return Process
   To initiate a return:
   Contact us at support@shaykriti.com within 3 days of receiving your item.
   Provide your order details, reason for return, and any supporting photos if applicable.
   Once your return is approved, we will provide return instructions.
   Shipping for Returns
   Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
   We recommend using a trackable shipping method to ensure the safe return of your item.

3. Refund Policy
   a. Eligibility for Refunds
   Refunds will be issued for:
   Items returned in accordance with our Return Policy.
   Items that arrive damaged or defective (with proof).
   Orders canceled prior to shipment.
   b. Refund Process
   Once your return is received and inspected, we will notify you of the refund approval or rejection.
   Approved refunds will be credited within 7-10 business days to your original payment method.
   c. Non-Refundable Situations
   Items returned without prior approval.
   Items not in their original condition or with missing parts.

4. Exchange Policy
   We currently do not offer direct exchanges. If you need a different product, please initiate a return and place a new order.
5. Contact Us
   For questions about our Return and Refund Policy, please contact us:
   Email: support@shaykriti.com
   Website: https://shaykriti.com/